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iRun Returns & Exchanges

If you are not happy with your order for any reason, we’ll be happy to take the goods back as long as they are unworn and they still have the labels attached within 14 days of receiving your order. Please take note of the Returns Terms and Guidelines below.

Order Information



Product Information



Return Reason


Doesn’t fit properlyDoesn’t suit meChanged mindIncorrect item received (please explain)Looks different to image on siteQuality issue/Faulted (please explain)Other (please explain)



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Returns Terms and Guidelines


  • Returns are normally processed within 2-3 working days of us receiving your return.
  • iRun does not offer cash refunds, all returned will either be exchanged for different size/product or you will receive store credit in the form of discount voucher.
  • All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
  • We are not responsible for the return shipping costs of the items.
  • All Items must be in original, resalable condition.
  • Please make sure all returned items are well packaged, so as not to be damaged in the post.
  • If returning footwear, please ensure the box is protected with an outer packaging layer. The box is part of the product, therefore any damage may result in the return being refused.
  • Please make sure all return packages are sent with a trackable, insured service.
  • We cannot take responsibility for items damaged or lost in the return transit.
  • If returned an item from outside Singapore, please clearly mark the package ‘RETURNED GOODS’, to avoid any customs charges. iRUN is NOT responsible for any return custom charges made.
  • Please make sure to fill in the return form online before returning your item – no form may result in your return not being processed.
  • Please remember to keep your proof of postage until you receive confirmation from iRUN.

Send returns to: 3 Coleman Street, #03-29, Peninsula Shopping Centre, Singapore, S179804
Or return the goods to iRUN store, [email protected], 313 Orchard Road #04-05/06 together with the return form or purchase receipt.


Please expect some delays in our delivery of your orders during this period. Thank you for your patience. Dismiss